Sanatkar marketplace
Privacy Policy
Your privacy matters. This policy explains the information used to run Sanatkar and how you can manage the information you share.
Last updated: October 5, 2026
1. Information you provide
We process information you submit when creating an account, editing your profile, posting a listing, sending messages, or contacting support. This may include your name, username, email address, phone number, city, listing images, and transaction-related communications.
Seller applications and verification may include business details, shop images, identity information such as a CNIC, and supporting documents. Submit only the information requested for the relevant process.
2. Technical information and cookies
The service uses authentication cookies and browser storage to maintain your session and remember preferences such as language. Our hosting and service providers may process technical information such as IP addresses, request details, and error logs to deliver and protect the service.
You can manage cookies and browser storage in your browser settings. Blocking or deleting authentication storage may sign you out or prevent account features from working.
3. How information is used
We use information to authenticate users, manage profiles and listings, enable buyer and seller communication, review seller applications, respond to support requests, and detect misuse.
We also use necessary technical information to troubleshoot errors, maintain reliability, and improve the marketplace.
4. Public information and sharing
Published listings, shop profiles, and information displayed on them can be viewed by other visitors. Information you send in a conversation is available to its participants. Avoid placing identity documents or other sensitive information in public listings or messages.
Service providers that support authentication, database storage, file storage, and hosting process information needed to provide those services. We may also disclose information when required by applicable law or to investigate abuse and protect users.
5. Storage and security
We use access controls and authentication to protect account information and restrict administrative features. No storage or transmission method can guarantee complete security; keep your credentials private and report suspected account misuse.
Information may be processed where our service providers operate, including outside your country. We keep information as needed to provide the service, handle requests and disputes, protect against misuse, and meet applicable obligations.
6. Your choices and requests
You can update supported profile fields in your account settings and manage your listings through your account. Contact support@sanatkar.com to request access, correction, or deletion of account information.
We may need to verify your identity before acting on a request. Some information may need to be retained to resolve disputes, prevent fraud, or meet legal obligations. Available privacy rights depend on applicable law.
7. External links
Listings, articles, and other pages may link to external websites or load images from external providers. Those providers may receive technical information when your browser requests their content. Their own privacy policies govern how they handle information.
8. Updates and contact
We may update this policy as the marketplace changes. The date above identifies the latest version. For privacy questions or requests, email support@sanatkar.com.
